Privacy Policy

This is the Privacy Policy of The privacy of our customers is a big priority. All personal information you provide us with will be dealth with personally.

1. General

Vitazita is responsible for all processing of personal data held on this website. We respect the privacy of all visitors to the site and ensure that personal information is treated confidentially. By making use of the website of Vitazita, the user accepts this Privacy Policy.

This Privacy Policy applies to any website relating thereto.

2. Definitions

Responsible: the one responsible for the processing of personal data being Shop Apotheke BV, hereinafter also further “Vitazita”, “we”, “us”, “our”.

User, You or Your: means any natural person who visits or provides any information to us or our website.

External Service providers: service providers to which the responsible appeals for the supply of goods and services. This would include payment services, courier services, debt collection companies, providers of mailing software used for sending newsletters.

Privacy Act: the Act of December 8, 1992 on the protection of privacy with regard to the processing of personal data.

3. Address and communication data of the responible for the processing

The website is managed by Vitazita BV, with registered office at Dirk Hartogweg 14, 5928LV Venlo, The Netherlands, and is registered in the KvK under number 66549302 and, has NL8566.035.21.B01 as VAT registration number.

You can reach the responsible in the following ways:

4. The collection, use and / or processing of data

When you visit our site, and possibly place an order, we gather certain information. The personal data that is processed is: contact details (full name, shipping address, billing address, email address, fixed or mobile number in case of order), date of birth (to validate that you are of age and as part of the health profile), all data on orders and returns, and the IP address from which you access our website.

We collect, process and keep your data for specific purposes, namely to: improve the content and quality of our website; the content and appearance of our web pages to better adapt to the specific needs of each user; to inquire you about the progress of orders placed on our website and the possible return and / or refund; to be able to provide the necessary pharmaceutical care on the basis of the specified medical profile, in case we consider it necessary; to inform you about important changes of our website and related services; to inform you about Vitazita news, novelties, promotions from our supply, exciting and relevant health information to the extent that you have indicated to receive this information.

We can also analyse your personal information so that we can use these statistics for other purposes, such as market research.

5. Recipients of the data

The processed data may depend on the purposes of the processing, and the necessity, must be sent to the following recipients:

  • The User itself;
  • other branches and companies belonging to the same group or in the context of mergers and acquisitions, ofcourse limited to companies within the European Economic Area;
  • or to External Service Providers.

Some examples of situations in which your personal data can be shared:

  • we can disclose your data to companies specializing in online payments to facilitate the processing of online payments;
  • we can pass your details to courier services that guarantee the delivery of your order;
  • or we can disclose your information to companies in order to combat or reduce credit risk fraud.

Sharing the data is always limited to the information needed by the recipients for proper execution of their mission. This website or our communications with you may include links to other websites which are not managed by Vitazita. Vitazita is not responsible for the way in which websites handle your personal data. We advise you to read the privacy policies of those websites.

6. Right of access and correction of personal data

You have the right at any time to acquire knowledge of the existence of processing operations concerning your personal data; the specific purposes of the processing; the categories of data to which these processes are related and the categories of recipients to whom the data is given.

At your request, your data can be shared, and any available information on the origin of that data. You also have the right to apply corrections free of charge to all personal data that refers to you.

You can exercise rights by writing to Vitazita with a signed and dated request, together with a copy of your identity card.

You also have the right to ask us to stop using your personal data for marketing purposes. In that case, please contact us by email via the contact form or

If you want to change your name, email address, password, phone number, communication preferences or medical profile after you have registered, you can do so by logging onto the following page: and to make your changes then. You can also request that our customer service implements changes in your place by contacting us at or contact form.

7. Cookies

For a visit to our website your device doesn’t have to accept cookies. Cookies are however important to surf and order efficiently and easily on our websit. Thanks to our cookies you can log in faster for example, or we ensure that you will ever have to fill in some information over and over again. Cookies enable us to improve our website on the basis of the information gathered and adapt it to the needs of our users. More information about our Cookie Policy can be found here.

8. Product Reviews

You give Vitazita the right to reuse your review or parts of it, including your name, surname, hometown, country and any company name for advertising and marketing or promotional activities. You also authorize Vitazita to edit your review, to make it clearer, adjustable in length, and correct it grammatically and you agree that there is no explicit notification required. You abandon your personal and property rights on your review text and the claiming of a compensation from Vitazita and its partners for any violation of those rights.

9. Security

Vitazita takes appropriate measures to ensure security and integrity of your personal data. We protect your personal data against loss or theft, and unauthorized access, disclosure through security measures that are in accordance with the sensitivity of the data, regardless of how the data is stored. We use different methods to secure data, including:

  • physical measures: closing filing cabinets, restriction of access to buildings and alarm systems
  • technical tools: passwords and encryption (SSL), in line with what is customary in the industry and up to date
  • organizational measures: confidentiality agreements and access restrictions.

You are solely responsible for the use of your password, for example in the event of fraudulent use by a third party.

10. Changes to the Privacy Policy

Vitazita can modify this Privacy Policy at any time by posting a revised version on the website. We recommend you to visit our website from time to time and to read the Privacy Policy. For major adjustments we will inform you if possible.

11. Final remark

If you have questions, comments or complaints about this Privacy Policy or the registration of data as described in this Privacy Policy, you can contact the following:

  • via mail:
  • per post: Vitazita, Dirk Hartogweg 14, 5928LV Venlo, The Netherlands


We have the copyright to this Privacy Policy. Use by third parties for commercial purposes is not allowed.